Customer satisfaction

Your satisfaction is our priority

We want to provide you with impeccable service and products. The freshness of our products, their shelf life and their transport are all elements on which we are committed.

Our quality commitments

“Satisfied or refunded” guarantee

A product does not meet your quality requirements? Report it immediately to our customer service so that the purchase price corresponding to the defective goods is credited to your customer account.

You will find more detailed information on the “satisfied or refunded” guarantee, the minimum shelf life of the various products and the maintenance of the cold chain in our general terms of sales.