Customer satisfaction

Your satisfaction is our priority

We want to provide you with impeccable service and products. The freshness of our products, their shelf life and their transport are all elements on which we are committed.

Our quality commitments

At 86Avenue Sàrl, we favor high quality products and continuously expand our organic assortment.

“Satisfied or refunded” guarantee

A product does not meet your quality requirements? Report it immediately to our customer service so that the product is replaced, or the purchase price corresponding to the defective merchandise is credited to your customer account, should that be.

You will find more detailed information on the “satisfied or refunded” guarantee, the minimum shelf life of the various products and the maintenance of the cold chain in our general terms of sales.